This title shows how companies like Accenture, Eli Lilly, Michelin, and Philips are cutting training costs by going virtual. The methods used to train employees is rapidly changing. Second Life and other virtual worlds are fast becoming a critical part of successful training and recruitment programs of leading companies worldwide. Employees acting in virtual reality show improved retention and teamwork and their strengths and weaknesses can be recorded and addressed immediately. Instructional exercises can be conducted simultaneously with employees scattered across the globe. This book teaches you all you need to know about the use of virtual worlds: what they are, how to launch a successful training program with them, and why virtual worlds are already being utilized by top companies on the cutting edge.